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Privacy Statement
Welcome to the ANZ website!
In order to protect your privacy and provide our convenient services, it is sometimes necessary for us to record and utilize the information you have provided to give you a more personalized online experience. In this section, we will outline how and why we collect and use this information. Also, we would like to take this opportunity to familiarize you with our privacy policy to help you better understand how we protect your information online. Rest assured that your privacy is our number one concern.
Our policy is outlined below for your review:
  • Personal information collection methods
  • How your information is used
  • Policy governing use of information by ANZ and third party sites
  • Cookies
  • Email and electronic newsletter policy
  • Protecting Your Personal Information
  • Other details about your personal privacy
Personal information collection methods
ANZ uses several methods to collect information from our users in order to provide some of the services and online activities on this website.
Member Registration
When you register to become a member of this website we will ask for you to provide some personal information, which includes your name, address, telephone number, email address, and other necessary data required for your requested services. After successful registration, you will receive a login name to access the ANZ website for member services.
Online Activities and Surveys
When you take part in any online activity or survey, we will ask you to provide your name, ID number, telephone number, email address, mailing address, and other necessary information.
Aside from the methods listed above, if you send an email to our customer service mailbox to inquire about your account or express your opinion, we will keep a record of the correspondence. When you browse our website, our server automatically keeps a record of the time spent on our site, plus your IP address, time of use, type of browser, webpages visited, and links clicked.
When you or any computer user visits our site, we will keep a record of which pages were visited. However, unless you provide us with any personal information at that time, we will not and are technically not able to match that browsing record to you. Please be aware that when you link to third party sites from the ANZ website, they are not covered by our privacy policy. These sites may collect your information, so you should investigate and understand their own privacy policies. ANZ cannot accept any responsibility for the privacy practices of these third party sites.
How your information is used
Online Activities and Surveys
When you take part in an online survey, we will use your name and ID number only for the corresponding sweepstakes drawing. We use the telephone number, email address, and mailing address information provided only to notify the sweepstakes winners and for internal analysis. Unless we receive your permission, we will not use the information gathered in the survey for any purposes other than commercial and market analysis. ANZ will not release any of your information.
When you register for membership on our site, any information provided will only be used to personalize our online services and for our internal reference when designing online activities. When non-members visit our site, we record the IP address, time, browser used, and links clicked. This information is only used in the aggregate to analyze users of our site as a whole and we will not analyze an individual user's online behavior.
Policy governing use of information by ANZ and third party sites
The ANZ website will not sell, trade, or rent any of your personal information to any individual or group. However, some services or benefits we offer require that we provide your information to a third party. Prior to giving your information to this third party, we will first inform you and request your permission. After considering the request, you can then decide whether or not you would like to accept this service or benefit.
Cookies are small files sent by a web server and saved on your hard drive. During subsequent visits to the site, our server can review the cookies to determine who you are and analyze your preferences, allowing us to tailor the website to your needs. You can always change your browser's cookie settings when you feel the need for more privacy or prior to transmitting sensitive information. Netscape users can bring up the Preferences menu and then click Advanced. IE users should choose Internet Options and click the Security tab. From these menus, you can choose to accept all cookies, receive notification when a site tries to save a cookie, or reject all cookies. If you choose the latter, you may not be able to use some of the personalized services on our site or take part in some online activities.
According to our policy, we will make use of cookies in the following situations:
  • To provide our members with more personalized content and services, making it more convenient for you to take advantage of our interactive content. Cookies will be created when you register or log in and will be updated when you log out.
  • In order to record the number of visitors to our site and analyze their browsing patterns to learn how we can improve our website.
Email and electronic newsletter policy
ANZ's will ask for your permission upon registration or log in before sending you emails or finance related electronic newsletters. Any emails sent will clearly show that they were sent by ANZ and will include an explanation of how to unsubscribe or a link that will perform that function.
Protecting Your Personal Information
Please properly safeguard your password and all other personal data. Never give your information, especially passwords, to a third party. When you are finished using the services on our site, be sure log out. If you share your computer with someone else or use a public computer, it is imperative that you also close the browser window to ensure others cannot access your information. Your account information is password protected and only you can log in to your account. Using your login name and password, you can access the site to update your personal information. Do not tell your password to anyone and be aware that ANZ will never ask for your password over the phone or by email.
Other details about your personal privacy
We do our utmost to safeguard all personal information received from our clients. However, there are some inherent risks involved in the act of transmitting data over the internet, so we cannot guarantee the complete protection of information sent online. Users should evaluate those risks before transmitting any personal data.
We would like to remind you that if you share your information with anyone on the internet (in a bulletin board, news discussion forum, or chat room, for example) it could be collected and used. In other words, if you post any data online viewable by members of the public, you may receive mails from other groups or individuals. You must take responsibility for the safety of your password and your personal information, so please take care to protect this data when online.